Blog #21: Independant Component 2

Literal

(A) I, JD Pabon, affirm that I completed my independent component which represents 30 hours of work.

(B) My Sources were my mentor, Ashley McNeal, head cake decorator at the Cake Mama's.

(C) Daily Duties at the Cake Mama's.

(D) At the start, I learned the importance of getting ready way ahead of time for big events. I also learned how to take orders in a way where I can make connections easier with clients. During this time, I learned new business/ consultation techniques, like not to say words like, "No" or "can't".


Interperative

        This was a very fruitful independent component actually. I already knew how to talk to customers, but throughout the component, I learned that talking to customers about cake orders is a completely different ball game. When I first started taking real cake orders, I usually would jump straight to the point, but when Janelle, the owner, confronted me about what I was doing, she told me that I should not jump straight to the point, but talk to them about what they like and what they are looking for so I can get a better idea of what the design should look like.
         Also, I had learned a lot more about the process of doing orders, and singling out things that can be done immediately from the things that take more time to do, like sculptures. Usually I had seen the cake decorators do one order at a time, tackling things at once, but now that I really focused on it, I saw that they took apart the order piece by piece, and did in time increments.

These are the cake push-ups we had prepared for an event at Nordstrom, in Brea Mall. This became a great opportunity to advertise about the bakery and tell people what we are capable of. I had to do 200... by myself. It was TWO DAYS of non stop cake push-ups. I hope I don't have to make those again for a long time.

     

These were some of the random colored fondant discs I made. I had to create about one tray of each color. I think I at least went through 5 full trays, leaving almost none for the rest of the bakery. I felt bad because I constantly thought, "What if they need these? Well, at least I know I used them for a good purpose!"

These are dog biscuits. I was kind of freaked out because I had never thought I would see the day when the bakery would do dog treats. They were really greasy and tough, but I guess the dogs will like them right?

This is going to become a mickey mouse hat for a Disney cake that we were preparing for . The rise krispes were really gooey and difficult to work with but I eventually got it into the right shape.

Applied

         This was a very useful component, for the most part. It definitely helped me with my third answer "Customer Relations". The fact that I got to work with customers all the time and improve my speaking skills was a big plus because I actually got to see my research and studies on customer service into action. Also, I saw things, like breaking apart the orders into sections, in greater detail because I never really paid any attention to it. Now I got to see that organization and communication between everyone in the bakery is crucial for the the business to run smoothly. Helping prepare for the events was also something new that I wish to research. I hope to find things about advertising and reaching target audiences with those events.

Productive day at The Cake Mama's

Today was a very.... Productive day. When first entered the bakery, I was greeted with the smell of fresh cake coming out of the oven. The air was sweet with sugar, and I was ready to tackle the day.
Ashely had started me with a simple task of making some edible images, which I did with haste as I knew there was going to be a lot more fore me to do. The edibles I had done were quick and I ha jumped to the next task of making numbers the rest of the time. I had to prepare numbers from zero to nine.
During that time, I was ale by the financial officer, Corrine, to work on an order that she had just taken. I had to create forty-two disc that had '900' written on them. That task was relatively easy, but was still took up a lot of time.
After finishing that order, I ha continued to work on numbers, but unfortunately, because of how many numbers I had to prep, I did not get to finished them, but ashley that it would be ok because I can continue them the following day when I walked in.
The rest my day was consumed with cleaning dishes in the kitchen, frosting cupcakes for the front of the store, and helping customers. I think that this day was a relatively useful day because I had talked to Corrine about how I am doing in the bakery, and she had tile me that I am doing a great job, but that I needed to work on my focus so that I may get tasks done faster, and be able to focus on the task at hand instead of scattering my mind from the front of the house to the back.
So now I am learning how to focus on focusing on one task at a time and when it is a good time to jump in and help at the front/ back. Hopefully, they see improvement and decide to keep me.

Getting Ready For another Event

         On April 18th and 19th, the bakery had started to get ready for another event at Nordstrom in Brea Mall. We have been preparing a lot of items to sell, like Cake push ups and cake in a jar. We spent most of our day making a variety of items, but the one item I focused on making was the Cake Push Ups. My Mentor mentioned to me that doing these kids of events is great publicity for your business.
          Hopefully, I will be able to work on more of these events and learn a lot more.